The LLC is an intelligent knowledge repository where all questions about social work are answered. Social workers are encouraged to participate in training exercises and watch tutorials and videos recorded of seasoned social workers providing possible scenarios and solutions to their work.
In the first phase of the design of the LLC, BZ is focusing on two modules, that is, probation work and CPiE. Probation work was selected to ensure an understanding of child protection systems. Probation work is also the cornerstone of the national case management system and guides the social worker on how to handle cases. CPiE was selected due to rolling humanitarian crises such as cyclone Idai, COVID-19, drought and economic instability, and the need for an up-to-date response to them.
In the long run, the LLC will mature into an interactive chat board that offers mental health and technical support to the social worker. All in the aim of enhancing their skills and building their effectiveness to respond to child protection issues.